Privacy Policy

1. Introduction

Kilomaspha Limited ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

This policy complies with the New Zealand Privacy Act 2020 and applies to all personal information we collect about you.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Financial information (income, credit history, employment details for financing)
• Vehicle preferences and requirements
• Driver's license information
• Trade-in vehicle details
• Communication preferences

Website Usage Information

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent on site
• Referring website information
• Device and operating system information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing vehicle sales and financing applications
• Providing customer service and support
• Communicating about our products and services
• Processing warranty claims and service requests
• Conducting market research and improving our services
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring security
• Marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your personal information with:

• Financial Institutions: For financing and loan applications
• Insurance Providers: For insurance quotes and coverage
• Service Providers: Third parties who assist with our operations
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your consent for specific services

We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can manage your cookie preferences through our cookie banner or your browser settings. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Alteration or corruption

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, regulatory, or contractual obligations
• Resolve disputes and enforce our agreements

When personal information is no longer required, we will securely delete or anonymize it.

8. Your Rights

Under New Zealand privacy laws, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to certain uses of your information
• Portability: Request transfer of your information
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

13. Complaints

If you believe we have breached your privacy rights, you can file a complaint with us first. If you are not satisfied with our response, you may lodge a complaint with the New Zealand Privacy Commissioner:

Office of the Privacy Commissioner
Website: www.privacy.org.nz
Phone: 0800 803 909